Our Story
The CAG team, based in Australia, comprises of senior professionals with extensive experience across aged care, healthcare operations, governance, and advisory services.
CAG’s leadership is widely recognised for its strong understanding of frontline care delivery, regulatory frameworks, and policy engagement, enabling solutions that are practical, compliant, and outcomes-driven.
Our Executive and Founding Partners details are located below. This group engages with various regional experts to gain the best local solutions available.
Our Executive
Susan Carmody
Partner
Susan Carmody is a highly successful healthcare leader and MBA-qualified Registered Nurse with a distinguished history of managing large-scale Aged Care and Health Care services.
Susan specialises in strategic planning, quality auditing, business innovation and a proven track record of implementing complex IT software systems.
At organisations like BaptistCare and Blue Care, she has consistently driven growth through successful tenders, managed multi-million dollar budgets, and mentored teams to deliver exceptional client and employee satisfaction.
Geoff Day
Partner
Geoff Day helps aged care, NDIS, health and community service organisations strengthen governance, improve performance, and build sustainable workforce solutions.
With more than 50 years' experience across healthcare, HR management and recruitment, management consulting, technology and executive leadership, Geoff brings a unique combination of strategic insight and practical operational expertise. He works with boards and executive teams to turn governance into a driver of growth, accountability and better service outcomes.
Geoff has extensive experience supporting organisations across disability, aged care and health services, with particular expertise in workforce strategy, leadership development, organisational growth and business transformation. He understands the challenges providers face in balancing quality care, workforce pressures, regulatory requirements and financial sustainability.
As a trusted advisor, facilitator and executive mentor, Geoff helps leaders build resilient organisations that deliver outstanding care while achieving long-term strategic and operational success.
Areas of Expertise
-
Governance and Board Effectiveness
-
Workforce Strategy and Recruitment
-
Executive Leadership and Coaching
-
Organisational Growth and Transformation
-
NDIS, Aged Care, Health and Human Services
-
Strategy Development and Execution
Allan North
Partner
Allan North is a Fellow CPA and Stanford-educated Director and CFO with over 20 years of board-level experience specialising in strategic growth, business turnarounds, and governance across the Higher Education, Manufacturing, and Public sectors.
He has a proven track record of driving significant financial performance, including supporting revenue growth of up to 200% and managing university budgets exceeding $700M.
Currently serving as a Council Member and Audit and Risk Committee Chair, he leverages deep expertise in cost management and financial reporting to advise organisations on complex strategy implementation and operational efficiency.
Paul Tubridy
Partner
A highly credentialed Governance Professional and Consultant with over 40 years of experience bridging the gap between corporate leadership and technological innovation.
As the Principal of Ptanda Pty Ltd, he specialises in implementing robust ICT Governance frameworks, strategic IT planning, and digital transformation for complex organisations within the Aged Care, NDIS, and Sports sectors.
Proven track record in driving compliance and operational excellence for major providers including Moran Aged Care. Backed by a distinguished career in senior roles at premier global firms such as Barclays, KPMG, and Oracle. Paul hold elite Fellowships across the Australian Computer Society, the Governance Institute of Australia, and the Finance Services Institute, ensuring all advisory work is underpinned by world-class standards in risk management and fiscal responsibility.
Sophie Stevens-Radford
Partner
Sophie Stevens-Radford is a senior executive and advisor with more than 20 years’ experience working across disability, aged care and complex, government-adjacent environments. She specialises in helping organisations navigate reform, strengthen governance, and unlock sustainable growth through practical, partnership-led strategies.
Sophie has led the design and delivery of high-value partnerships that have doubled the scale of national service providers, and has supported the rapid establishment and early scaling of new organisations, delivering strong first-year growth underpinned by sound governance and sustainable operating models.
Based in Canberra, she brings deep insight into policy settings, social impact and regulatory frameworks, and works closely with Boards and executive teams to translate strategy into operational outcomes. Sophie is particularly known for her ability to bridge government, community and commercial perspectives to support organisations undergoing significant change
Get Started
Ready to take the next step? Whether you're preparing for re-registration, navigating compliance challenges, or exploring strategic transformation, we're here to help.
Reach out to our team via the contact form, email, or phone — and let’s start a conversation about how we can support your aged care service.